I.T. Management Services
PRD Technology offers complete I.T. management services for small business to medium businesses. Our I.T. management service is flat fee per computer per month. Whatever your issue our support team is here 24/7 to help.
We will monitor your network 24/7 for potential problems before they happen. We have Microsoft Certified System Engineers on staff 24/7 with specialties in all areas. That includes everything from Desktop Support, Exchange Services, SharePoint, backups and much more.
Call us today on 407-920-0417 for more information regarding our I.T. Management Services and for a no obligation and free review of your current I.T. infrastructure.
Frequently Asked Questions.
Will the management tasks get in the way of users working?
No, our help desk runs 24 hours per day. If you need updates or software installing we can do it any time of day that suits you. Even in the middle of the night. This service is included in the price.
What if I only have one or two computers?
Businesses with one or two computers are often the most affected by cyber security threats and downtime. Many of our clients are individual professionals, and they love how our service lets them focus on business. We have no minimum number of computers.
My employees are constantly asking me for help with basic items like sending large emails. Does your service help with this?
Our service takes the headache away from you. When signing up for our service we will put a sticker on all of your computers with our contact details. If your employees need help. They should just contact us directly. This service is at no extra charge.
What if something goes wrong with my PC?
If you have an issue, just call or e-mail our support desk. In most cases we will connect to your PC to help you will the issue. If you need software installing, we will do it for you, if something is out of place we will make it right.
What about Viruses?
PRD Technology's managed service include antivirus software, e-mail and web security. The chances of getting a virus is massively reduced when using our I.T. Management Services. In the unlikely event that you do get a virus, there is a good chance that we will be notified before you even notice. We will then connect to your computer and remove the virus. If we are unable to remove the virus, we will rebuild you computer for you at no extra charges.